How to cool down a heated conversation


It's easy to get swept up in a heated conversation. But does yelling back really do any good? Communication expert Alexa Fischer shows us how to stay calm, cool and collected in a tense situation.

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  • Alexa Fischer

    Alexa Fischer Communication Expert Alexa Fischer translates advanced performance skills into step-by-step guidelines for anyone desiring to maximize their personal presence. She has appeared as an actress on hit television shows including Bones, CSI:NY and All My Children. more about this expert »

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